Cerne Abbas Brewery Privacy & Cookie Policy
Last updated: 5 October 2026
We like to keep things simple — and that includes being clear about what happens to your personal information when you visit our website, buy our beer or get in touch with us. This Privacy & Cookie Policy explains what information we collect, why we collect it, how we use it and the choices you have over your information.
By using our website, you agree to the terms of this policy. Where we need your consent to use cookies or other forms of tracking, we will ask for it separately.
Who we are:
Cerne Abbas Brewery Ltd. is a company registered in England and Wales.
Our address:
Cerne Abbas Brewery
Chescombe Barn
Barton Meadows Farm
Dorchester Road
Cerne Abbas
Dorset
DT2 7JS
Website:
cerneabbasbrewery.com
Telephone:
01300 341999
Email:
For the purposes of UK data protection law, Cerne Abbas Brewery Ltd. is the data controller responsible for your personal information.
What information do we collect?
The information we collect depends on how you interact with us.
When you buy beer or other products from us
When you place an order through our website, we may collect:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Details of your order
- Information needed to process payment
We use this information to process and deliver your order, keep you updated about it and deal with any questions, refunds or problems.
Payments are handled securely by our payment providers. We do not have access to your full card details.
We also keep appropriate records of orders for customer service, accounting, tax and other legal requirements.
The lawful basis for this processing is performance of a contract and, where applicable, compliance with our legal obligations.
When you get in touch
If you contact us by email, telephone or through our website, we'll use the information you provide to respond to you and deal with your enquiry.
We don't collect information just for the sake of it — we'll only use what we need to deal with your request.
The lawful basis for this processing is generally our legitimate interests in responding to enquiries and running our business.
When you sign up to hear from us
If you choose to join our mailing list, we'll use your name and email address to send you things such as:
- Brewery news
- New beer releases
- Tap Bar news and events
- Offers and promotions
- Other updates we think you might enjoy
You can unsubscribe at any time by clicking the unsubscribe link in one of our emails or by contacting us directly.
Our lawful basis for sending marketing emails is your consent.
If you unsubscribe, we may keep your email address on a suppression list so that we remember not to send you marketing emails in the future.
When you use our website
Like most websites, ours collects some technical information when you visit.
Depending on the cookies and technologies you allow, this may include things such as:
- The pages you visit
- How long you spend on the website
- Your browser and device type
- General information about how you found our website
- Technical information needed to keep the website working properly
We use this information to operate, maintain and improve our website and to understand which bits people find useful.
Some cookies are necessary for the website to work and do not require consent. Other cookies, such as certain analytics or advertising cookies, may require your consent.
Cookies
Cookies are small text files placed on your device when you visit a website. They help websites remember things and, in some cases, help website owners understand how their websites are being used.
We may use different types of cookies:
Essential cookies
These are cookies that are needed for the website to work properly. They may, for example, help with shopping baskets, secure areas or remembering your basic website preferences.
Analytics cookies
We may use services such as Google Analytics to help us understand how people use our website.
This helps us see things such as which pages are popular and whether our website is working properly. Where required by law, we will ask for your consent before placing non-essential analytics cookies.
You can also manage cookies through your browser settings.
Marketing and social media cookies
We may use cookies or similar technologies provided by social media or advertising platforms to help us understand how our advertising performs and, where applicable, to show you relevant advertising.
These companies have their own privacy and cookie policies, which apply to their services.
You can change your cookie preferences at any time through the cookie settings on our website, where available.
You can also control or delete cookies through your browser. The help section of your browser will explain how to do this.
Who do we share your information with?
We don't sell your personal information.
We may share information with trusted companies where it is necessary to run our brewery, website and online shop or to provide a service to you.
This may include:
- Payment providers
- Our website and online shop providers
- Email and marketing platforms
- Delivery and courier companies
- IT and technical service providers
- Professional advisers where necessary
These organisations may process personal information on our behalf and are expected to keep it secure and only use it for the purposes for which it was provided.
We may also disclose information where we are legally required to do so.
How long do we keep your information?
We don't keep personal information forever.
We keep it for as long as we reasonably need it for the purpose for which it was collected, including dealing with orders and enquiries, managing our relationship with customers, and meeting our legal, tax and accounting obligations.
Different types of information may need to be kept for different periods.
Keeping your information safe
We take reasonable steps to protect your personal information from being lost, misused, accessed without permission or disclosed improperly.
We use appropriate security measures and work with trusted service providers where we use third-party systems.
No internet transmission or storage system can be guaranteed to be completely secure, but we take the protection of your information seriously.
Where your information is stored
Your information may be stored or processed by us or by trusted service providers in the UK, the European Economic Area or elsewhere in the world.
If personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is made in accordance with UK data protection law and that suitable safeguards are in place.
Your rights
You have rights over the personal information we hold about you.
Depending on the circumstances, you can:
- Ask us for a copy of the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Ask us to delete your personal information
- Ask us to restrict how we use your information
- Object to certain types of processing
- Withdraw your consent where we rely on consent
- Ask us to stop sending you marketing communications
- Complain to the Information Commissioner's Office (ICO)
If you want to exercise any of these rights, please contact us using the details below.
We may need to check your identity before releasing or changing personal information. We will only ask for information that is reasonably necessary to confirm who you are.
Third-party websites
Our website may contain links to other websites, including social media sites, suppliers, ticketing services or other organisations.
Once you leave our website, this Privacy & Cookie Policy no longer applies. We are not responsible for the privacy practices, security or content of other websites, so we recommend checking their own privacy policies.
Changes to this policy
We may update this Privacy & Cookie Policy from time to time — for example, if we change the way our website works, introduce a new service or if data protection requirements change.
The latest version will always be published on our website, with the date shown at the top.
Got a question?
If you have any questions about how we use your information, or you'd like to exercise one of your data protection rights, please get in touch.
Cerne Abbas Brewery Ltd.
Chescombe Barn
Barton Meadows Farm
Dorchester Road
Cerne Abbas
Dorset
DT2 7JS
Email: sales@cerneabbasbrewery.com
Telephone:
01300 341999
And, of course, if you're contacting us about beer, events or the Tap Bar, we're happy to help with that too.
Cerne Abbas Brewery — brewed in Dorset.